How can we help you?
Products
What products are available from vabon?
What products are available from vabon?
vabon produces natural dietary supplements.
In addition to vabon essentials, the vabon formula is also available as vabon fierce, a tasty, lightly carbonated power drink in a can, which provides a gentle energy boost with caffeine from guarana.
vabon apex is our natural dietary supplement drink for sports, with ingredients that optimally support muscle building and fat loss, benefit your cartilage, enhance your performance, and give you an extra kick of energy.
vabon oh!mega is our Omega-3 optimizer, providing you with 600 mg of Omega-3, including 362 mg DHA and 148 mg EPA, optimally delivered in just one jelly with the necessary fatty acids, supporting your heart, brain, vision, and much more.
vabon blossom is our Beauty optimizer – for natural and long-lasting beauty. A drink with a study-based 4-D beauty complex that works on all dimensions of your beauty: skin, hair, nails, and connective tissue.
What accessories are available from vabon?
What accessories are available from vabon?
At vabon, you’ll find practical and high-quality accessories that optimally support you in everyday life and when using your products:
- Water Bottle (650 ml): Ideal for on the go, sports, or daily use – perfect for mixing vabon apex.
- Stainless Steel Container: Stylish and durable storage solution made of food-grade stainless steel – airtight, leak-proof, and ideal for safely storing vabon apex or vabon blossom and keeping them within reach.
What is each product used for?
What is each product used for?
For quick orientation, here is an overview:
vabon essentials is your daily ritual for more energy, inner balance, and natural health. It contains over 70 minerals and trace elements as well as a strong dose of 12 vitamins, mangosteen, aloe vera, resveratrol, and acerola. Nutrients that our body understands and whose effectiveness improves your life at the highest level.
vabon fierce is your daily health ritual with an extra boost – highly effective, natural, without compromise. It contains the complete formula of vabon essentials and thus a strong dose of 12 vitamins, mangosteen, aloe vera, resveratrol, and acerola. Additionally, guarana, choline, inositol, and taurine support you in your daily challenges. All combined in a perfectly balanced, all-in-one formula developed with Austrian scientists.
vabon oh!mega is your booster for your omega-3 levels with the highest bioavailability combined with delicious taste. It contains high-quality fish oil concentrate (>90% triglycerides) with 600 mg omega-3 fatty acids, including 362 mg DHA and 148 mg EPA. Our fish oil concentrate with over 90% triglyceride content and the patented manufacturing process guarantee absolutely the best bioavailability and ensure that your omega-3 stores are well filled.
vabon apex is your all-in-one drink for muscle building, fat loss, joint protection, and maximized training success with 18 g of specific collagen peptides, 7 g of fiber, magnesium, high-quality plant compounds, vitamins, chromium, and zinc. It supports you in building muscle and losing fat, supports your joints, connective tissue, and digestion, and helps maximize your endurance and strength.
vabon blossom provides you daily with nutrients that make your natural beauty visible – from the inside out. It follows the laws of nature to achieve a potentiated effect that the individual components alone could never reach.
vabon blossom acts as a shield to support skin, hair, nails, and connective tissue.
What is meant by natural dietary supplements?
What is meant by natural dietary supplements?
To make our dietary supplements as natural as possible, we develop formulations in harmony with nature, following the principle of natural life, together with leading doctors and scientists.
That’s why you’ll find plant-based minerals and trace elements in our dietary supplements, as well as numerous natural vitamins and secondary plant compounds from valuable superfruits like mangosteen, aloe vera, acerola, and resveratrol.
Which allergens or other additives are contained in the products?
Which allergens or other additives are contained in the products?
Our natural dietary supplements are free from allergens. You will also find no artificial sweeteners, colorings, or flavorings, gluten, soy, or genetic engineering in our products.
Is it safe to take natural dietary supplements during pregnancy?
Is it safe to take natural dietary supplements during pregnancy?
vabon essentials u naturally supports you optimally during pregnancy as well!
If you have medical approval for one cup of coffee daily, vabon fierce (80 mg caffeine content) is absolutely recommended instead. Why? It contains choline, which many gynecologists recommend during pregnancy because it contributes to normal homocysteine metabolism.
vabon apex can also be consumed during pregnancy as long as caffeine intake is allowed.
vabon oh!mega even supports the development of the eyes and brain in the fetus and breastfed infant and can therefore be taken during pregnancy.
According to the EFSA (European Food Safety Authority), there are no health concerns or restrictions for pregnant women regarding any ingredients in vabon blossom.
However, a general consultation with your doctor is always recommended.
When will I notice a change?
When will I notice a change?
vabon products are natural dietary supplements that help the body function optimally. This does not happen overnight. We consist of around 70 trillion cells. Each individual cell is a small marvel, in which billions of chemical and electrical processes are constantly taking place.
To function optimally, the cells need sufficient tools—that is, nutrients such as vitamins, minerals, trace elements, and so-called secondary plant compounds. The quality of our lifestyle naturally influences the quality of the cells and thus their functionality. After about 90 days, a large portion of our cells has renewed at least once.
Therefore, when switching to a healthier lifestyle, you should be consistent for at least three months—even if we do not immediately feel the improvement, because only after this time do the effects on your health and thus your well-being become apparent. You can also have a blood test done and then repeat it after 3 months and after 6 months. This makes the difference even more tangible.
Are the products bioavailable?
Are the products bioavailable?
Only bioactive nutrients are used in vabon products. This ensures high bioavailability and absorption.
Initial study results with vabon essentials show high bioavailability of the tested ingredients. Read more here.
Are the natural dietary supplements from vabon vegan?
Are the natural dietary supplements from vabon vegan?
vabon essentials and vabon fierce are certified vegan. To meet the vegan standard, for example, vitamin D3 is derived from algae.
vabon apex is not vegan because our natural dietary supplement for athletes also contains collagen peptides, which cannot be sourced from plants.
vabon oh!mega is also not vegan, as the Omega-3 optimizer consists of fish oil concentrate. This ensures the high concentration of 362 mg DHA and 148 mg EPA in our product and allows for a delicious fruity taste.
vabon blossom is not vegan due to the specific collagen peptides it contains, which cannot be sourced from plants. However, it should be mentioned that the hyaluronic acid in vabon blossom is vegan – which is especially good, as animal-derived hyaluronic acid more often causes allergic reactions!
Account & Login
Where do I log in as a customer or vabon partner?
Where do I log in as a customer or vabon partner?
Customers and business partners use different login areas in the webshop:
- Customers:
Login is via the icon with the little person at the top right of the webshop (between the country flag, magnifying glass, and shopping cart). - vabon partners:
Login is possible via the “Business” tab in the webshop using the blue button “Partner Login”.
Both user groups need either their email address, username, or (V)ID along with the corresponding password to log in.
How do I reset my password?
How do I reset my password?
If you have forgotten your password, you can easily reset it:
- Click on "I forgot my password" in the login area and follow the instructions in the email.
- Alternatively, you can contact our support at any time: support@vabon.com
This applies to both customers and partners.
Which account changes can I not make myself?
Which account changes can I not make myself?
Certain changes must be made by our support team for security reasons. These include:
- Change of the account holder (including master data such as residential address)
- Change of the registered email address
- Change of the username
- Correction of the date of birth
Please send us a written request for this at: support@vabon.com
How can I unsubscribe from the newsletter?
How can I unsubscribe from the newsletter?
If you no longer wish to receive the newsletter, you have two options:
- Click the link at the very bottom of the newsletter: "If you no longer want to be contacted by us via email, unsubscribe here."
- Or send us an email with your request to support@vabon.com
I am not receiving any emails from vabon. What can I do?
I am not receiving any emails from vabon. What can I do?
It is possible that the checkbox for the newsletter was not selected during registration or that our notifications are being classified as spam.
To be sure, please also check under "Profile" or "Account Information" if the correct email address is saved.
If this is not the case or if your email address has changed, feel free to contact us at support@vabon.com. We will be happy to assist with the update.
Order & Shipping
How can I cancel a subscription order?
How can I cancel a subscription order?
You can manage your subscription anytime in your account: Under "Subscription Order" you can pause, change, or cancel it. Here's how:
- Log into your account, then switch to the "Subscription Order" tab at the top of the bar. By clicking the three dots (…) to the right of the status, select inactive and provide the reason.
- Confirm by clicking YES on the button. This way, you can reactivate the subscription at any time later.
- If this is not desired, click the three dots (…) again and select Delete.
If you need help, our support team will be happy to assist you.
How can I place an order?
How can I place an order?
It's simple: Our online shop offers a wide range of individual products as well as more affordable combo packs for you to choose from. Add the product of your choice to the shopping cart.
Log in or register
If you don’t have an account yet, you can register during checkout. If you are already a customer or partner, simply log in as usual.
Optional: Activate subscription & become a preferred customer.
As soon as you have at least one product on subscription, you become a vabon preferred customer: Your favorite product will be delivered automatically and regularly to your home. Plus, as a vabon preferred customer, you always benefit from the lower price. Place a one-time order, pay the subscription price, enjoy the products.
Can I change my monthly delivery date?
Can I change my monthly delivery date?
Of course, you can change the delivery date.
- Log in to your personal account and select the "Subscription Order" tab. After clicking the three dots (…) to the right of the status, click on "Edit".
- A green pencil will now appear next to the desired options.
- Choose your preferred date using the calendar and save this step by clicking the green SAVE button.
- After a brief review, the requested changes will be visible in your
order.
How can I enter my new address?
How can I enter my new address?
For future orders, the delivery and billing address can be adjusted at any time online in your personal account under "Profile" in "Delivery address for newly created orders" or "Billing address."
Please note that an update for an existing subscription order does not happen automatically. However, this can be quickly done by switching to the "Subscription Order" tab at the top, clicking the "Edit" button, and then clicking "Save" after making the changes.
If a change of the registered residence under "Account Details" is necessary, please report this in writing to support@vabon.com.
Where can I track my delivery?
Where can I track my delivery?
You can find the tracking number for your current order in your own account under "My Orders".
This can be entered on the transport company's website to check the status. The relevant links are:
- https://gls-group.eu/DE/de/paketverfolgung
- https://www.post.at/sendungsverfolgung.php
What should I do if my order arrives damaged or incomplete?
What should I do if my order arrives damaged or incomplete?
Please check your package for intactness and completeness as soon as possible after receipt. Our products are shipped with the utmost care – but if something is not right, we are happy to assist you.
- Please contact us promptly by email at support@vabon.com
- Or reach us by phone during business hours at +43 2243 25511
We will take care of a satisfactory solution as quickly as possible.
Important notes:
- For transport damage, we need photos of the outer packaging, the original packaging (OVP), and the damaged product.
- If there is a visible damage upon delivery, please refuse acceptance and contact our support.
- If a drop-off authorization has been given, liability lies with the person who granted it – unfortunately, a claim for damage or loss is not possible in this case.
Payment Options
What payment options are available?
What payment options are available?
You can choose between credit card, PayPal, Sofortüberweisung, or direct debit with us.
What should I do if my payment has failed?
What should I do if my payment has failed?
You can check the payment status of your order at any time in your account under "My Reports" and "Order Overview."
If a payment has failed, the "Payment Status" will not show as Paid, but as "Balance Due." You can restart this order as follows.
- Select "My Reports" or "Order Overview"
- Go to the row with the relevant order number
- Drag the gray bar below to the right
- Click the "Pay" button.
- Check or, if necessary, correct the specified payment method
- Place the order again
If you still cannot proceed, please take the following steps.
- Ensure sufficient funds for the chosen payment method
- Enable credit cards for the required verification
If there is suspicion that a direct debit payment method resulted in a chargeback, we first ask you to check your email inbox or possibly the spam folder. We always inform you promptly and proactively if there has been a payment delay.
Our support team is, of course, also available to assist you in this case.
Returns & Warranty
How can I cancel or return my order?
How can I cancel or return my order?
You have the legal right to cancel your order within 14 days without giving any reason. The period begins on the day you or a person designated by you receives the goods.
The exact conditions for cancellation can be found in our Terms and Conditions.
Does vabon offer a money-back guarantee?
Does vabon offer a money-back guarantee?
Yes. In addition to the statutory 14-day right of withdrawal, we offer a voluntary 30-day money-back guarantee for customer satisfaction.
This means:
Within 30 days of receiving the goods, you can return your product to us.
Requirement:
- The product is in its original packaging (OPP).
- At least 80% of the product content remains (a maximum of 20% may have been used).
After inspection, we will refund the purchase price via the originally chosen payment method.
How do I return a product?
How do I return a product?
If you would like to initiate a return, please contact our support team in advance at support@vabon.com.
We are happy to assist you and will provide a free return label if needed.
When will I receive my refund?
When will I receive my refund?
As soon as your return has arrived and been inspected, the purchase price will be refunded to the originally chosen payment method.
Bonus programs
What is "Bring a Friend" and who can participate?
What is "Bring a Friend" and who can participate?
Bring a Friend is your referral program: When you recommend vabon and your friends place their first order, you receive a credit for your next orders.
All vabon customers with an account on vabon.com can participate.
More information is available here.
How does the recommendation work and what exactly do I need to do?
How does the recommendation work and what exactly do I need to do?
Log in to your account, add the desired product to the cart, and use "Share Cart".
Send the link to your friend – this is the only way the order can be correctly assigned.
More information is available here.
How much is the credit?
How much is the credit?
The amount depends on the product and package size – up to €70 per new customer is possible.
The exact details are available in the Bring-a-Friend information in your account under "Bonus Programs."
More information can be found here.
When and how will the credit be redeemed?
When and how will the credit be redeemed?
As soon as your friend places an order, you will receive a confirmation by email. The credit will be automatically deducted from your next order (including the subscription discount). If the credit is higher than the order value, the remaining amount will be carried over to the next order.
More information is available here.
What if my friend doesn’t order through the link or is already a vabon customer?
What if my friend doesn’t order through the link or is already a vabon customer?
The recommendation only works if the order is placed through your shared cart link and your friend is truly a new customer at vabon. Without the link, the recommendation cannot be automatically assigned.
More information is available here.