Accessibility Statement

1. General Description of the Service 

The website www.vabon.com is an electronic commerce service provider in the field of natural dietary supplements. It offers product information, testimonials, an online shop, as well as customer service and supports users in selecting and ordering products.

2. Status of Compliance with Requirements

The website partially complies with the requirements of the Austrian Accessibility Act (BaFG) based on WCAG 2.1 Conformance Level AA. The assessment is based on internal reviews of core functions. The goal is full compliance with legal requirements. 3. Non-accessible content The following non-accessible content has been identified on the website and has not yet been resolved:

Area / Function	Description	Cause / Status	Planned measure
Homepage slider	Slider runs automatically and cannot be stopped	Technical limitation due to the theme used	Contact with theme provider, optimization in progress
Product detail pages image slideshow	Slideshow and enlarged view not fully operable with keyboard and screen reader	Technical limitation due to theme	Contact with theme provider, optimization in progress
Customer Testimonials	Not optimally accessible with screen reader	Technical limitation due to theme	Contact with theme provider, optimization in progress
Videos	Missing audio description for videos with visual content	Audio description is being created	Addition of audio description in progress
Scrollbars	Not stoppable, partially operable with keyboard and screen reader	Technical limitation due to theme	Contact with theme provider, optimization in progress
Infographics	Some images contain a lot of text	Alt text provided	Revision planned
Foreign Language Content	Foreign language content is not appropriately labeled	Technical limitation due to theme	Contact with theme provider, optimization in progress
Focus	Focus not always visible, not always in the correct order	Technical limitation due to theme	Contact with theme provider, optimization in progress

 

4. Disproportionate Burden

Currently, no content is excluded from accessibility due to disproportionate burden according to § 14 para. 4 BaFG.

5. Creation of this Statement

This accessibility statement was created on September 9, 2025, based on internal audits and is updated at least once a year as well as in the event of significant changes to the website.

6. Feedback and Contact

If you notice barriers on the website or have questions about accessibility, please feel free to contact us:
Email: support@vabon.com

7. Enforcement Procedure

If your accessibility concern is not satisfactorily addressed within two weeks, you can contact the Service Center for Equality (Social Ministry Service): https://www.sozialministeriumservice.at